BALÍKOVNA HOME DELIVERY
We will deliver your parcel to your home or office
 | Typically, the delivery takes place the next day |
| You can track your parcel all the time |
| Cost-effective addressed parcel delivery |
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FOR SENDERS
Benefits
 | Self-service, online, and cost-effective sending of parcels | | Simple COD service without filling in money orders Just enter the COD amount and the account number where the collected amount is to be sent. That’s all! |
| Drop off your parcel almost anywhere, and without queueing up | | No need for binoculars |
How to send a parcel
| | Send us the data onlineUse the web application www.balikovna.cz. in the Send parcel section or Balíkovna mobile application. Enter the contact details, COD amount (if required) to be collected from the recipient, and the address to which the parcel is to be sent. Then pay easily through a payment gateway. |
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| Prepare your parcel and print the address labelWe will send a parcel recapitulation to your email address. Print the address label attached to the message and glue it directly on the parcel. Drop the parcel off at any Balíkovna. TIP: Not having a printer? We will print the address label for you. Just write your name, surname, and posting code on the parcel. You will find the posting code in the recapitulation directly in the application or in the message sent to your email address. Drop the parcel off at any Balíkovna located at post office. |
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| Drop-off locations at any cornerSimply drop off your parcel at any of more than 9,000 Balíkovna outlets. TIt may be your favourite newsagent’s shop across the street or the nearest Balíkovna located at post office (allowing to send the parcel without having the address label) or box. That’s all! We will send a notification of posting to your email address and let the recipient know that they can start looking forward to their parcel arriving. TIP: You can also send your parcel from self-service boxes, most of which are available 24/7. |
Pricelist
TAB Ceník Balíkovna na adresu
Registration and login at www.balikovna.cz
The prices are in CZK and apply from 1. 5. 2024.
What’s included?
 | Declared value up to CZK 50,000 |
| Notifications to the addressee and the sender |
| Maximum weight: 15 kg, maximum dimensions: 50x50x50 cm |
Komplet pricelist - only in CZ (pdf, 1MB)
Useful links
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| Tracking You can track the progress of your parcel any time during transportation and delivery. | Balíkovna information line If you have a question about Balíkovna services, call us at 218 218 218 or send us an email at pomuzeme@balikovna.cz
| Sending from a box Use the self-service boxes to send your parcel. Most of them are available 24/7. See our instructions for use (pdf, 840kB)
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Parameters
| Dimensions | Minimum 15x10.5 cm, maximum 50x50x50 cm |
| Recommended weight | 15 kg |
| Posting data submission | Use our online application at www.balikovna.cz or Balíkovna mobile application, for entry of posting data and full payment for the service. |
| Sending your parcel | Parcels with attached address label may be sent from any Balíkovna including boxes. Parcels without attached address label may be sent from any Balíkovna located at post office. |
| Cash on Delivery | Optional service for a surcharge, up to CZK 50,000 |
| Declared value | Declared value up to CZK 50,000 is free of charge |
| Notifications to the addressee and the sender | Free of charge |
Frequently asked questions
FAQ - Balíkovna na adresu - pro odesilatele
FOR RECIPIENTS
Benefits
| | Typically, the delivery takes place the next day
| | Send a classmate, neighbour, or your auntie with the pickup code to get the parcel instead of you. You already know you will not be at home? No problem. Anyone who can be reached at the address and gives the driver the code from the email, SMS or from Balíkovna mobile application notification may receive it.
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| No need for binoculars Instead, use the Track&Trace tool on our website or in the Balíkovna mobile application. You will also be notified by email about the status of your parcel. | | Depositing at pickup locations If you are not available at the time of the delivery attempt, your parcel will be deposited at the nearest Balíkovna including boxes available 24/7. |
Useful links
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| Tracking You can track the progress of your parcel any time during transportation and delivery. | Balíkovna Home Delivery available at Aukro Place orders on the largest Czech online marketplace Aukro and use our Balíkovna Home Delivery service. | Wide network of pickup locations Balíkovna offers a wide network of 9,000 pickup locations including boxes.
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